Unit 4/167 Prospect Hwy, Seven Hills NSW 2147

Retail Activation

THIS PAGE ACCEPTS PAYPAL PAYMENTS ONLY
To activate your Sim Card, you will need a working PayPal account.
If you do not have one, please follow the PayPal set up instructions: PayPal Sign Up

IF YOU HAVE PAYPAL ALREADY SET UP:
Complete and submit the form at the bottom of this page to activate your Ness Telstra SIM card service.
Your SIM will normally be activated within 3 hours during business hours Monday to Friday. (Barring any unforeseen network issues.)

RESIDENTIAL PLAN
From $7.90 – $11.90 per month – recurring billing. Depending on the device you are activating.

Prices subject to change without notice.

BILLING
Note that monthly billing commences from the date of activation.

SIM LOCK
The SIM card is locked to the Ness device in which it is supplied. Removal of the SIM card and any attempt to install it into another device will lock out the SIM card and make it inactive. In this case a service fee may be charged to reactivate your SIM Card.

CANCELLATION
To cancel a SIM service, please follow these steps.

AGREEMENT
By submitting this form you agree to the following conditions and understand that your SIM Plan will be billed monthly to your Credit Card via PayPal.

CONDITIONS
Ness SIM accounts are intended for use with selected Ness products for security and medical monitoring purposes only.

Fair Use restrictions may be applied in the event of excessive or abnormal usage patterns such as that caused by a fault condition, a runaway device or a ‘hijacked’ device. Ness will alert the customer to abnormal use or activity by email or by phone using the contact details provided at the time of activation.

If the fault condition persists and/or the customer cannot be contacted Ness reserves the right to suspend the SIM service to prevent network congestion or flooding of the recipient’s phone with excessive calls or SMS messages. A suspended service will be re-activated as soon as possible once Ness determines that the network or customer equipment fault/s have been rectified.