This form is for all sim cards that have be activated from the retail activation page.
Once the deactivation request has been submitted, it will be processed and verified by a human, so please allow time for the sim card to be deactivated and only submit 1 (one) request for the sim card in a 24 hour period.
Please fill in the form below, and we will email you when the sim card has been deactivated.
* = Required
Your Contact Details
Your Name *
Your Email Address *
Your Contact Number * (This is NOT the Ness number you want deactivated.)
SIM card billing details
How is your Ness sim card being billed * Please be sure to select the correct payment method when cancelling the sim card. If you are being billed by credit card and you activated the sim card before 1st of July 2023 then you are most likely using PayPal. Please double check before submitting this form. —Please choose an option—Paypal SubscriptionBSB / Account via Direct Debit SystemCredit Card via Direct Debit System
PayPal Account Name *
PayPal Email Address *
Ness SIM card Details
Ness SIM Phone Number to be disconnected ( * - No Spaces)
Enter Ness SIM card Number that starts with 04xx
Reason for Cancellation
Please let us know why you are cancelling this SIM card to help us improve our service: *
* I acknowledge that deactivations are processed by a human, and may take several hours to before the sim card is deactivated. I also acknowledge that this is the first time in the past 24 hours that I have submitted this sim card deactivation request.
Before submitting the details, Please double check all details are correct including the Ness mobile number you want deactivated, and ensure all details are in the correct fields. Please tick the box, so we know you're human
